DISCOUNT
Garment Racks &
Store Fixtures
Slatwall Panels
Slatwall
Panels
Garment Racks
Garment
Racks
Slatwall Displays
Slatwall
Displays
Gridwall Displays
Gridwall
Displays
sales@garment-racks-store-fixtures.com
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Customer Service:
For questions concerning: Quote Requests, Shipment Tracking, Damage,
Missing Shipments, Billing and to request Return Authorization,
please click here to visit our customer service page.

Your 100% satisfaction is our goal. Request a delivered price quote today and see for yourself why we are the nation's leading online retailer of store fixtures and displays.

Unlike most of our competitors, all store fixture orders are processed exclusively by our own knowledgeable and experienced sales staff. From the moment you place your order, its processed and shipped by a senior staff member.

Phone orders are accepted from 9 am 4 pm EST, however, some orders will require our collection of your signed approval for order completion. If you encounter difficulty reaching our sales staff during these hours due to heavy call volume, please contact us by Email or Fax: 866 740 0147. Please ensure that the contact information that you provide with your order is accurate. To ensure order accuracy and reduce confusion, our sales staff may communicate with you by email or fax. This information is used only to contact you with important details regarding your order and is never sold to any third party.



Our Website:
We are proud to provide the fastest loading, easiest to navigate, pop-up and banner free store fixtures and displays website in the industry. This approach is taken to minimize your inconvenience and allow the FASTEST access to our products, pricing, delivery and order information.



Minimum Orders:
Our purchasing power is what makes it possible to offer our products at DISCOUNT PRICING. As an on-line retailer with lower overhead than our competitors, were able to pass these DISCOUNTS on to our customers. Many of these discounted items are sold in full box quantities only. We do not offer any custom manufactured products. Due to our wholesale pricing and the costs of processing and packaging these discounted orders, we require a $100 minimum order total (before delivery charges).



Sales Tax:
6% State Sales tax will be applied to orders that deliver to Florida only. Sales Tax Exemption Certificates must be provided at time of order approval and payment submission. Reclassification of a taxable transaction to a tax exempt transaction, resulting in a sales tax refund, cannot occur after your payment has been processed.



Payment Options:
Visa, MasterCard, Discover
All orders must be pre-paid prior to order shipment. To provide payment for your order, we accept Visa, MasterCard and Discover credit cards. We also accept payment via certified check, money order or bank wire transfer. Additionally, we will accept personal and business checks, although a short delay may occur while your payment is verified and processed. Please contact us for additional information concerning these payment options.

Unfortunately, we do not ship C.O.D. or offer credit terms.

Due to the ongoing risk of fraud, some orders will require the completion and submission of our order approval form. In an effort to verify the identity of the cardholder and to protect against fraud, the credit card issuing bank requires that we collect the cardholder signature and accurate billing information on the order completion form. Please take the time to carefully review this agreement carefully, as this very important information can simplify the delivery process and protect against loss.



Order Cancellations:
All requests for order cancellation must be submitted via fax using our order cancellation form.
A 10% processing fee will be charged to all orders cancelled after payment has been processed.
This processing normally occurs immediately upon receipt of your order payment.
This charge represents our costs incurred to reprocess your transaction and to unpack and restock your order items by our sales and warehouse staff.

We will make every effort to cancel your order; however most orders are processed and shipped immediately. Once your order has been picked up by the delivering carrier, it cannot be cancelled.



Shipping:
Our goal is to ship all orders for in stock merchandise, received before 12 noon Eastern Standard Time, the same day. Unfortunately, we cannot guarantee shipment or delivery dates for any orders.

Please provide a deliverable shipping address for your order. Carriers cannot provide delivery to P O Boxes or addresses that are unoccupied, as shipments require a signature for delivery. Prices do not include applicable shipping and freight charges.

UPS We ship most small orders from our closest warehouse location to you. Shipments consisting of multiple packages may be delivered on different days.
Store Fixtures Slatwall panels, oversized garment racks, larger gridwall panels, and other oversized items are shipped via common carrier truck. This is a curbside service and requires that the payment cardholder unload, receive and inspect all merchandise prior to delivery acceptance.


Damaged Merchandise:
We make every effort to carefully package and protect your shipment so that your order arrives without damage. Please carefully inspect your entire shipment before issuing delivery acceptance signature. This verification must include removal of packaging materials, banding and shipping labels to confirm that the package count listed on the packing slip matches exactly the quantity of items contained on the shipment. In the unlikely event that a portion of your shipment arrives damaged, please refuse the damaged portion, clearly note the delivery receipt and complete our online damage notification form. Upon refusal and receipt of your completed on-line damage notification form, a replacement for your damaged goods will be shipped at no additional charge.

PLEASE DO NOT ACCEPT DELIVERY OF ANY DAMAGED MERCHANDISE.

For additional questions concerning damaged merchandise
please click here to visit our customer service page.



Returns:
Slatwall Panels are manufactured per your order and are not returnable.
Returns are accepted within 10 days of merchandise receipt with an approved returned merchandise authorization number. All returned merchandise must be in its original new condition and packed in its original packaging. All returns are subject to a 35% restocking fee.

Shipping and freight charges to return merchandise are incurred by the customer. We do not issue call tags or assume return delivery charges for returned orders. Original shipping and freight fees for returned merchandise will not be refunded.

ALL RETURNS MUST MEET THESE TERMS FOR AUTHORIZATION, WITHOUT EXCEPTION.

Please complete our online return form to request a return authorization.



Privacy Policy:
It is our strict policy to use Customer information we obtain for the purpose of processing your order and our company records only. Customer information is not sold to any third party, for any reason.



Link Exchange and Copyright Enforcement:
In an effort to satisfy all of our customers needs, we provide link access to advertising partners that offer complimentary products. We are not responsible for content shown on these websites. To request a link partnership, please submit your request via email. This request must include a reciprocal link to Discount Garment Racks for initial consideration. Link exchange requests from link farm entities or websites which have not published a reciprocal link will not be accepted.

All content included on this site, such as text, graphics, logos, button icons, images, and software is the exclusive property of Discount Garment Racks and is protected by United States and International Copyright laws. All rights reserved. Content from this website may not be duplicated or altered without express written permission. Use of this website is subject to certain terms and conditions of use which constitute a legal agreement between you and the owners of this website. Copyright infringement is taken very seriously and pursued to the fullest extent of the law. When it is discovered that our intellectual property has been taken or is being used without our permission, appropriate steps are taken immediately to recover our loss by all available legal means.




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All content included on this site, such as text, graphics, logos, display button icons, fixture images, and software
is protected by United States and International Copyright laws.
All rights reserved.